Returns Policy
We understand that from time to time you may wish to return a product to us. Where you do not have a legal right to return a product and receive a refund or exchange you will nonetheless be entitled to return a product to us where we receive the returned product within a maximum of 21 days following the date of receipt of the product and the returned product is unused, in its original packaging, with all labels still attached, and otherwise in a new condition. Where these conditions are met we will refund your original purchase cost to you.
You will be responsible for paying postage costs associated with returns under this policy. We recommend that you use a Recorded Delivery Service so that you can claim in the event of a lost parcel.
Where you return a product in contravention of this policy we will not refund or exchange the product we may however retain the returned product until you pay to us such additional amounts as we may charge for re-delivery of the returned product;
If we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may dispose of the returned product without any liability to you.