Please take the time to read through our Terms and Conditions.
Who we are.
MacSwiss Limited. Registered in Scotland No. SC596172
Registered Office: Westerdale, Wardlaw Road, Kirkhill, Inverness, IV5 7NB, UK
VAT No. 317929769
What our Terms and Conditions are.
By entering the MacSwiss website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions.
Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your payment is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfill your order, a full refund will be given.
The contract between us (MacSwiss) and you (the customer) becomes binding when we send you an invoice (with your goods). You will own the goods once they have been collected or delivered to the address specified and when we have received cleared payment for the goods in full. Until that time we will retain title to the goods. We will contact you if there are any problems.
Prices quoted to you are the prices set at the time. If for any reason they are increased we will let you know by e-mail and inform you prior to processing your order. We will accept your order when we send you an invoice with your goods.
We do try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves.
Your warranties
You warrant to us that:
- You are legally capable of entering into a binding contract and that you have full authority, power and capacity to agree to these terms of sale.
- the information provided in your order is accurate and complete;
- you will be able to accept delivery of the products;
Delivery policy
We will arrange for the products to be delivered to the address for delivery indicated in your order.
We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation or, if no date is set out in our order confirmation, within 7 days of the date of our order confirmation. However, we cannot guarantee delivery by the relevant date. We do however guarantee that unless there are exceptional circumstances all UK deliveries of products will be dispatched within 7 days of the receipt of payment and the date of our order confirmation.
Risk and ownership
The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon delivery of the products and receipt by us of full payment of all sums due in respect of the products including delivery charges.
We will be entitled to recover payment for the products even where ownership has not passed to you.
Returns Policy
We understand that from time to time you may wish to return a product to us. Where you do not have a legal right to return a product and receive a refund or exchange you will nonetheless be entitled to return a product to us where we receive the returned product within a maximum of 21 days following the date of receipt of the product and the returned product is unused, in its original packaging, with all labels still attached, and otherwise in a new condition. Where these conditions are met we will refund your original purchase cost to you.
You will be responsible for paying postage costs associated with returns under this policy. We recommend that you use a Recorded Delivery Service so that you can claim in the event of a lost parcel.
Where you return a product in contravention of this policy we will not refund or exchange the product we may however retain the returned product until you pay to us such additional amounts as we may charge for re-delivery of the returned product;
If we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may dispose of the returned product without any liability to you.
Statutory rights
Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).
“Cooling off” period
Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received the relevant products or products subject to the limitations set out in these terms of sale.
In order to cancel a contract in this way, you must give to us written notice of your cancellation.
If you cancel a contract on this basis, you must return the products to us within 7 days. The products must be undamaged and in a new, saleable condition. You must ensure that the returned product is unused, in its original packaging and with any labels still attached.
If you cancel the whole of the original order and contract on this basis, you will be refunded in full; excluding the cost of sending the products to you however, you must pay the cost of returning the product to us.
If you cancel a contract on this basis and you do not return the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we have the right to pass that expense on to you.
Refunds
If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation or returned products.
Cancelling and Returning Goods Within the 7 Day Cooling-Off Period
If you wish to cancel your whole order you can do this by returning the products/s to us within 7 days. You can also give written notice by email or letter. In this instance, we will arrange for a refund for the full price of any product properly returned to us in accordance with these terms of sale, excluding the original standard delivery charge paid at the time of ordering.
For orders cancelled after 7 days, or where only part of an order is returned, we will arrange a refund for the full price of any product properly returned to us in accordance with these terms of sale, excluding the original delivery charges.
Thank you for taking the time to read through these terms and conditions.
These terms of sale will be governed by and construed in accordance with Scottish law, and no other courts whether in or outside the UK will have jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.